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Privacy Notice

How ParentSignal processes personal data as a controller and as a processor for schools.

Roles

Schools are controllers for pupil and family data they instruct us to process; ParentSignal is the processor under an Article 28 agreement. ParentSignal is a controller for website visitor, lead and billing contact data.

Data we process

The default pupil dataset is minimal: name, year group, class and communication permissions. We do not collect detailed medical or safeguarding information unless a feature legitimately requires it with suitable controls.

Your rights

Parents should direct subject access requests to their school. Contact dpo@parentsignal.com for data we control.

Children's code

We assess the applicability of the ICO Children's code to any service where we independently determine processing purposes.

Last reviewed 1 November 2026.

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