Trust
Security
How ParentSignal protects school and family data: encryption, MFA, tenant isolation, audit logging and UK data residency.
Architecture
TLS everywhere, encryption at rest, application-level encryption for consent payloads, parameterised queries, strict upload validation and dependency and container scanning in CI.
Access control
Verified guardian relationships, role-based school memberships, MFA for privileged staff, HttpOnly session cookies with CSRF protection, and automated cross-tenant isolation tests that block release on failure.
Operations
Structured logging with request IDs, immutable audit records for permission changes, encrypted automated backups with tested restores, and documented incident response.
Payments
Parent payments route to school-owned Stripe Connect accounts. We never store card details. Ledgers are append-only and webhook processing is idempotent.
Last reviewed 1 November 2026.
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