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Help

Support

Help for school staff and parents using ParentSignal.

Parents

If you cannot access your child's information, contact your school office. For safeguarding reasons ParentSignal cannot link a parent to a pupil directly.

School staff

Email support@parentsignal.com. Priority support with faster response targets is included in School and School Pro plans.

Status

Live service status is published at /status.

Last reviewed 1 November 2026.

Ready when you are

See ParentSignal with your own school's workflows

A 30-minute walkthrough with our UK schools team using the live product. No slides, no invented statistics.

  • Time-limited trials
  • Monthly or annual billing
  • No parent-facing fees for essential communication